DAILY NEWS Nov 2, 2011 7:30 AM - 5 comments

Rogers Cable Responds to CRTC with Customer Choice on Channel Selection

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2011-11-02

As part of a short term trial, some Rogers Cable customers will have a greater degree of choice in their TV channels and specialty services channel options.

Rogers Communications is launching what it calls the Digital Starter Pack in London, ON next week. The trial runs through March 2012.

It's a form of 'skinny basic', and a way to offer 'a la carte' or 'pick-and-play' channel choice options to service subscribers.

The Canadian Radio-television and Telecommunications Commission (CRTC) has said Canada's vertically integrated media companies, like Rogers, must submit a report examining flexible TV packaging and the degree of customer choice offered in channel selection and TV services, by April 1, 2012.

Rogers' new package offers subscribers a fixed set of 86 core TV channels, including government mandated channels, for about $20. Customers can order the Digital Starter Pack and then choose any additional 15, 20 or 30 channels from among 100 available, for about $25 per month.

"This trial gives us the chance to hear from our customers about the packages that work for them," John Boynton, Executive Vice President and Chief Marketing Officer, Rogers Communications Inc., said in a release. "We look forward to working with our content providers to measure the results of this trial to ensure it works for everyone."

The trial will be used by Rogers to demonstrate to the Canadian Radio-television and Telecommunications Commission the demand (or lack thereof) for more "skinny basic" and à la carte (or pick-and-pay) cable packages.

Other cable and satellite providers in Canada have some sort of a la carte options, most offering package choices, not individual channels on a per customer basis.


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Reader Comments

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byebyecrtc

The only purpose I can see for the CRTC is to ensure consumers have choice and competitive rates. They have failed miserably on both counts! We basically have only 2 choices when it comes to TV - cable or satellite - each with 1 provider. How convenient that the two are in total collusion. Thankfully the internet will soon allow us to watch anything we want anytime we want. Cable companies will get their comeuppance finally! Americans are dropping cable in record numbers, Canada will soon follow. Canadian cable/satellite companies know this, that's why they are trying to impose (and lower) download limits on internet plans across the board. Either the CRTC does something or it should step aside (and dissolve itself)!

Posted November 2, 2011 11:32 AM


Innes

Same old CRTC, half measures only. Time to get rid of government mandated channels and shows. If they can't compete with the rest of the field they shouldn't be there.Its about time Canadians were on a level playing with the rest of the world and this includes cell phones as well. But that being said at least this is a crack in the wall.

Posted November 2, 2011 09:55 AM


sean

hey is this a package you still have to play for a package, does rogers not understand the concept of pick your own channel's i guess not. rogers i am not coming back intill you offer a true pick your own channels.

Posted November 2, 2011 08:52 AM


Gnarlyswine

About time. But I still dont think it meets the intent of the crtcs ruling that the providers must provide a la carte. I dont want Skinny Basic. I can get that for free over the airwaves , digital and better quality. I want a lacarte only for the 2 or three channels that are actually worth watching. But Rogers and Bell can continue to play there nonsense. They cant hold the internet monopoly for ever. There is no reason why that suddenly freed up bandwidth from analog TV cant be turned over for internet usage. guess what happens then - mass exodus to netflix etc . to hell with telephone data plans and rogers and bell finally get their just desserts.

Posted November 2, 2011 08:42 AM


realitycheck

The competition bureau should investigate the cable companies monopoly on cable channels and the disgraceful lack of choice offered to consumers. No other competitive industry in the world offers so little choice and monopolized fixed rates to the consumer. The CRTC is a disgrace if this is the result of their guidance.

Posted November 2, 2011 08:08 AM


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